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FAQ's

About Chocolatbox

About Chocolatbox Handmade Scottish chocolate, made in small batches

Chocolatbox is a small, family-run chocolate business making handmade, small-batch chocolates in Paisley (near Glasgow), Scotland. We create gift-ready bars, six-packs and boxes using premium Belgian chocolate paired with carefully chosen Scottish ingredients.

If you're looking for chocolate that feels special (without being posh or corporate), you're in the right place.

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What makes our chocolate different

We keep things simple: great ingredients, small batches, and flavours that people actually remember.

  • Premium Belgian chocolate for a smooth, high-quality base

  • Scottish ingredients that bring a local twist and big flavour

  • Small-batch production for freshness and consistency

  • Fair-trade values — we choose fair-trade certified chocolate as part of how we do business

Gift-first ranges designed to look and feel like a proper treat

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Where we're based and where we deliver

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We make Chocolatbox chocolates in Paisley, Scotland, and ship orders across the UK.

  • UK delivery available

  • Free shipping on orders over £35

  • Orders are typically delivered in 1–2 days from dispatch

Our ingredients and sourcing

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We use Belgian chocolate from Barry Callebaut and source ingredients like fruit and cream from Scottish suppliers. Every product page includes clear allergen and ingredient information.

Dietary info, allergens, and alcohol

  • Vegan options are available — check individual product pages for details

  • Some flavours contain alcohol — this is labelled clearly on relevant products

  • Our workshop handles milk, nuts, gluten, eggs, and soya

  • If you're unsure about anything, message us — you'll get a straight answer

Chocolatbox at a glance

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  • Made in: Paisley (near Glasgow), Scotland

  • Known for: Handmade bars, six-packs, gift boxes, pearls and Scottish favourites

  • Best for: Gifts, thank-yous, birthdays, and little moments of indulgence

  • Values: Small-batch craft and fair-trade certified chocolate

Frequently asked questions

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Where are Chocolatbox chocolates made? In Paisley (near Glasgow), Scotland, in small batches.

What makes Chocolatbox different?

We combine premium Belgian chocolate with Scottish ingredients, make everything in small batches, and focus on gift-ready ranges.

Do you deliver across the UK?

Yes — we ship across the UK. Free delivery on orders over £35.

Can I click and collect? Yes. You're welcome to collect from our workshop at 61 Brediland Road, Foxbar, Paisley, PA2 0JW. Get in touch before coming to make sure your order is ready.

How long do your chocolates last? Typically up to 6 months when stored in a cool, dry place.

Do you have vegan options or do any chocolates contain alcohol? Yes to both — we have vegan options, and some flavours contain alcohol. Both are labelled clearly on each product page.

Can I return my order? You can cancel within 14 days of receiving it. We can't accept returns on opened products for food safety reasons.

What if my order arrives damaged? Get in touch with a photo as soon as possible and we'll arrange a replacement.

Contact

Email: shop@chocolatbox.co.uk Phone: 07527 436377 Website: https://www.chocolatbox.co.uk/

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